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To view the picture, click the thumbnail image in the bottom panel. To delete the picture, right-click the thumbnail image in the bottom panel and select Delete Selected Media. Error message displays when opening YouCam The YouCam application might not open or might display an error message similar to the following: Please select another capture device via Settings or close any application that may be using this video device and restart YouCam.
Follow the steps below to resolve the error message. Only one program at a time can use the webcam driver. For example, you cannot open and use YouCam while doing a video conference with an instant messaging program.
If there are any secondary video applications open on your computer, close them to continue testing. Step 1: In Device Manager, double-click Imaging devices. Verify that your webcam or video device is listed under Imaging devices. If the webcam is listed, skip to Updating the webcam driver. If not, continue with the next step.
Device Manager If there is no webcam or video device listed, select Imaging devices and select Scan for hardware changes to scan for the webcam or video device.
If no hardware is found after running the scan, there might be an issue with the webcam hardware. If a webcam or video device is found, right-click on the device and select Enable. Open YouCam to see if the application opens with the selected webcam. If this did not resolve the issue, continue to Step 2. Step 2: Updating the webcam driver Make sure you are connected to the Internet.
Right-click your webcam or video device, then select Update Driver Software. In the Update Driver Software window, select Search automatically for updated driver software. Update Driver Software window After the message, Windows has successfully updated your driver software, or The best driver software for your device is already installed, click Close.
Open YouCam to see if the application opens and the driver update resolves the error message. No image displays in YouCam viewer If YouCam opens, but the screen displays the CyberLink YouCam logo instead of an image, there might be an incompatible device selected by default. YouCam opening screen Follow the steps below to resolve this webcam display problem.
Open YouCam, then click the settings icon. In the settings menu, click the webcam icon. If no webcam device is listed, go to Verifying the webcam hardware in Device Manager. Settings menu Click OK to accept the selection. Exit and restart the YouCam software to view an image.
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